Skip to main contentCalmive respects your privacy. This page explains the essentials of what we collect, why we collect it, and how you can control your information.
What we collect
- Account information: name, email, and profile details you provide.
- Billing information: billing address and payment details processed by our payment provider. We do not store full card numbers.
- Usage data: product interactions, device/browser info, and diagnostics to improve stability and performance.
- Support data: messages, screenshots, and attachments you share with support.
How we use your data
- Provide and maintain the Calmive service
- Customer support and service notifications
- Improve reliability, performance, and user experience
- Protect against abuse, fraud, and security risks
Storage and security
- Data is encrypted in transit and at rest.
- Access is limited to authorized personnel for legitimate purposes.
- We follow industry-standard practices to safeguard your information.
Retention
We retain data for as long as your account is active or as needed to provide the service. You can request deletion; essential records may be kept where required by law.
Third parties
We use reputable service providers (e.g., payment processing and cloud hosting) to run Calmive. They process data on our behalf under strict obligations and do not sell your data.
Your choices
- Access and update your profile information in-app
- Export your data upon request
- Request deletion of your account and associated data
Questions about privacy or data requests: [email protected].